Change Management Assignment

why did the managers at the two organizations have assorted honorable stances towards their customers? (Hint go to J&Js website and look at its mark of Ethics)? The key reason of two organizations having diverse ethical stances towards their customers appears to be that J&Js managers believed in their companys ethical values, so that when confronted with an ethical plight as in 1982, they consistently followed the creeds rules when making vexation decisions.Johnson & Johnson move immediately to foster the public level off though there was little incur that any other supplies of acetaminophen were begrime and the fact that their product was defective and dangerous. At DC in contrast, managers had been just spillage through the motions. When push came to shove, they protected their admit interests and those of their companies in illegal rooms. Dow Cornings managers postponed action and, to safeguard the profits of their company, but they paying(a) the price.Within mont hs of its decision to pull Tylenol from store shelves, however, J&J regained its military position as leader in the anodyne market and has since increased its market circumstances because of its enhanced reputation for being a highly ethical company. The behavior of Dow Corning (DC) managers seemed bulge out of character to many people. They had widely air and well-developed internal ethics rules that were supposed to find in and prevent unethical behavior. When confronted with a crisis, their ethics systems did not prevent all companys managers behaving unethically and illegally.Johnson and Johnson (J&J) overly had a system of ethical rules in place. At its center is a credo describing its ethical stance toward customers, employees, and other groups. abstract a serial of steps Dow Cornings directors and managers should have taken to have prevented this chore? Dow Cornings directors and managers should have taken series of following steps to have prevented this problem * They should examine the nature of ethics and the bloodline of ethical problems.* They should have had some self-colored internal ethical system in place to help guide them in making decisions. Had they had a system wish J&J, this would have never happened. Dow Cornings directors and managers should have immediately moved to protect the public / stakeholder interest * They should define rules or guidelines that companies can use to decide whether a specific business decision is ethical or unethical These rules include utilitarian, incorrupt rights, justice, and practical rules, * They should examine the legal surround of business and describe the many kinds of laws, rules and regulations that moldiness be followed, both at plate and abroad, if a company is to do business in an honest and ethical way since ethics plays in shaping the form of business and the life of a people, society, and nation.